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Compassionate Nursing Care in the Context of Digital Health Technologies: A Scoping Review

  • Author / Creator
    Ali, Shamsa
  • Background: Nurses are increasingly being challenged to preserve compassion while providing care in technologically rich practice environments. While compassion has been examined in the broader nursing literature and much work has been done to enhance nurses’ informatics competency, little is known as to how nurses preserve compassion in the context of digital health practice. Purpose: This study aimed to explore how compassionate care in the context of digital health is currently being addressed within the nursing literature. A secondary aim was to identify best practices that could be used to inform nursing education and practice toward achieving compassionate care in technologically enabled environments. Method: A scoping review was conducted using the Arksey and O’Malley’s framework by (1) identifying the research question, (2) identifying relevant studies, (3) selecting relevant studies, (4) extracting data, and (5) reporting the results. A search strategy was formulated and applied to multiple databases including CINAHL Plus with full text, Ovid Medline, Ovid HealthStar, Embase, APAPsychINFO, Scopus, ProQuest Dissertations and Theses, supplemented with a search of organizational reports and a hand search of reference lists of included studies. Eligibility was determined by two reviewers against inclusion and exclusion criteria using a two-stage screening process. Descriptive and content analyses were applied to summarize and report findings in narrative and tabular formats according to the PRISMA-ScR guidelines. Results: Twenty-eight records were included in this review. Preliminary synthesis of findings revealed three themes: 1) digital health technology, 2) digital health education and competence, and 3) behaviors, values, and actions associated with compassionate care in digital contexts. However, a clear definition of compassionate nursing care in the context of digital health and strategies to support nurses and nursing students in providing and preserving compassionate care remain underdeveloped. Conclusion: Compassion is an essential component of quality patient-centered care. Future research should aim to articulate the definition of digital health compassion and associated competencies to enhance nurses’ ability to provide and preserve compassionate care in digital health contexts. Specific implications for nursing education, research, practice, and policy were proposed.

  • Subjects / Keywords
  • Graduation date
    Fall 2020
  • Type of Item
    Thesis
  • Degree
    Master of Nursing
  • DOI
    https://doi.org/10.7939/r3-51zr-jm85
  • License
    Permission is hereby granted to the University of Alberta Libraries to reproduce single copies of this thesis and to lend or sell such copies for private, scholarly or scientific research purposes only. Where the thesis is converted to, or otherwise made available in digital form, the University of Alberta will advise potential users of the thesis of these terms. The author reserves all other publication and other rights in association with the copyright in the thesis and, except as herein before provided, neither the thesis nor any substantial portion thereof may be printed or otherwise reproduced in any material form whatsoever without the author's prior written permission.